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Updates to Email Security

Updates to Email Security

As a provider of a complete business solution, we value your security and always keep up with current standards.

In order to better protect your e-mail communication, we have made some changes to the way you can access your email inbox within a browser or an email client. As such, we have created a dedicated secure domain for email which we plan to restrict to use only SSL/TLS encryption for both incoming and outgoing communication. The new domain will be used to access your email from browsers and email clients.

To update your email client, you will need to use the settings below:

  • Inbound (receive emails)
  • Outbound (send emails)

You will also be required to use https://mail.worldsecureemail.com for accessing your mailbox using a web browser. Please note that site administrators will still be able to use the Admin Console and access their mailbox through Single Sign On as before.

Important:

The current mailbox settings will continue to work until March 31st, 2016. After this date, you will not be able to send or receive messages using your email client, unless you change your connection settings. Furthermore, mail.mydomain.com will be automatically redirected to the https://mail.worldsecureemail.com from then on.

We also strongly advise you to change your email password, by logging into webmail (using https://mail.worldsecureemail.com) and browsing to Settings -> Password. There you will be able to set a new password for accessing your mailbox.

Email updates FAQ:

  1. Has anything changed in the way I access email from within the Insites admin interface?

    No. While the email inbox will be accessible through https://mail.worldsecureemail.com, for accessing email from the BC admin interface customers don't need to change anything as BC handles everything behind the scene.

  2. Going forward, how do I access email inbox from the browser?

    You will be able to securely access email in browser by loading https://mail.worldsecureemail.com/ instead of http://mail.mydomain.com/, which will still be accessible until 31st March 2016. Following 31st March 2016, http://mail.mydomain.com will be redirected to https://mail.worldsecureemail.com/

  3. How do I access my email from an email client (ex: from a mobile device)?

    To continue accessing your inbox in an email client, you will need to update your email settings as instructed above before 31st March 2016. After this date, you will not be able to send or receive messages using your email client, unless you change your connection settings.

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Author

Shane McGeorge
Shane McGeorge
Managing Director

I focus on offering clients, quite literally, a complete online business solution. I enjoy helping our clients grow by building their business through executing a variety of different digital marketing campaigns.  



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