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migrate your website now

Adobe Business Catalyst has announced the end of their hosting services which will affect your website.

Shut off date is 26 March 2021 - we have limited spaces available, to ensure your website is migrated please book your slot as soon as possible.

frequently asked questions

We will complete as many migrations as possible before the service is switched off, however, these will be need to be booked in to ensure we have resources available.

what is Adobe Business Catalyst?

Adobe Business Catalyst is a hosted all-in-one solution for building and managing business websites.

what does the “end of life” mean?

“End of Life” means that the service will no longer be available to new or existing customers. For websites hosted on the service, site owners should take steps to migrate their website, emails and content before the End of Life comes into effect.

when does this take effect?

Adobe have announced that they are closing the Business Catalyst service from the 21st of March 2021.

Although this is still some time away, we strongly recommend that website owners act early to migrate their website, emails and content to another of our hosting services.

You can read more about the End of Life on the Adobe Business Catalyst website: https://businesscatalyst.com/

does this affect my website?

If you have received a link to this page as part of our communication program, it is likely that your website will be affected by the End of Life of Business Catalyst.

We offer several types of hosting for our customers. If you are unsure if your site was built and hosted on Business Catalyst, please get in touch with our support team who will be able to help.

what parts of my service will be affected?

As Business Catalyst is an all-in-one platform, it has many services that you may use. These services include website hosting, email hosting, media hosting (like images, videos, files etc) and customer information.

You may have some or all of these services enabled for your account. To find out exactly what is hosted for your business, please get in touch with our support team who will be able to help.

what are my options for migration?

We want to make sure that all of our customers have cost effective migration options available to them.

Option 1:  Static site migration
If you are happy with the look, feel and functionality of your site, we will migrate a static version of your site and continue to host it for you.
We charge a Site Migration fee for a Static Site Migration.
Once we migrate your site to a static version, any changes you want to make can be sent to our support team to process. Minor changes (up to 15 minutes of work) are included in your monthly hosting fee.
Multiple changes per month or bigger changes will be charged at our hourly rate.

Option 2:  Full site update and migration
A full overhaul of your website to fit with your business goals for the future.
This can include a full redesign of the site and additional functionality. We can provide you a discounted price for one of our Website Packages or create a tailored proposal based on your requirements.

what does the site migration fee cover?

When moving your website from one platform to another, there are technical changes that need to be made to ensure that your site visitors can still use your website.

Our team will carry out the following checks and changes for you:

  1. 1 - 2 hours - Fix any broken HTML or CSS that may cause display issues
  2. 1 hour - List all pages and check for inbound links from other sites. Make sure that links will still work on your new host
  3. 1 hour - Change the settings that point to Business Catalyst so that they point your new host (DNS Settings)
  4. 1 hour - Add HTTPS (if your site does not already have it).
  5. 1-2 hours - switch over to your new host and ensure everything works as expected

what is a "static" site?

At the moment, your site is built using a content management system that lets you add extra pages, update a blog and upload images or files.

A static site does not use a content management system and needs to be updated manually by a website developer.

how do I update my site if it is "static"?

You will be able to request any minor changes (like changing a phone number or updating small amounts of text) through our support team.

Any work that takes 15 minutes or less is included in your hosting fee. Multiple changes per month or bigger changes will be charged at an hourly rate, which we will provide an estimate for before starting any work.

can I make some changes to my site now, and then choose the static site migration option?

Yes. We will happily help you make any changes that your require before migrating to a static site.

Any work that takes 15 minutes or less is included in your hosting fee. Multiple changes or bigger changes will be charged at an hourly rate, which we will provide an estimate for before starting any work.

what does the site migration fee cover?

If you have emails hosted with Business Catalyst, you will need to find an alternative host for your emails.

You will still be able to keep the exact same email addresses as you currently have ( for example info@yourcompany.com.au or yourname@yourcompany.com.au).

Some companies our customers use include:

does cbo offer email hosting?

No, we do not offer an email hosting service.

Once you have picked a new company to host your email, we can offer you up to 1 hour of free technical support to help you migrate.

migration availability 2020

Jan - Feb

Available
Available
Available
Available

Mar - Apr

Available
Available
Available
Available

May - Jun

Booked
Booked
Available
Available

Jul - Aug

Booked
Available
Available
Available

Sep - Oct

Booked
Booked
Available
Available

Nov - Dec

Available
Available
Booked
Booked

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